Testing a new ticket system

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t3dus
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Testing a new ticket system

#1

Post by t3dus » Thu Jul 11, 2019 10:36 pm

Hey folks, I'm testing a new ticket support system for help requests on my many websites as a way to centralize all the requests we get.

If you have an issue with EN please send an e-mail to en @ snapgeek.com (without the spaces) and it will create a new support ticket for you and e-mail you the information and will e-mail my team here at Earth Naturists and one of us will get back to you to help you with your request.

You can also create an account at https://support.snapgeek.com and create a ticket that way as well. Please use the help topic "Earth Naturists"
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Re: Testing a new ticket system

#2

Post by SFNaturist » Fri Jul 12, 2019 10:30 am

Sounds like Earthnaturists is putting on its big-boy pants (so-to-speak) :-)

Thanks for all you guys do to keep this site going smoothly (so to speak) :-)

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Re: Testing a new ticket system

#3

Post by t3dus » Fri Jul 12, 2019 4:12 pm

SFNaturist wrote:
Fri Jul 12, 2019 10:30 am
Sounds like Earthnaturists is putting on its big-boy pants (so-to-speak) :-)

Thanks for all you guys do to keep this site going smoothly (so to speak) :-)
Well testing it out to see how it goes. I find the way it was going support requests are thrown all over the place and nobody knows what's going on. A ticket system is a way to put them all into one area.
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Re: Testing a new ticket system

#4

Post by SFNaturist » Fri Jul 12, 2019 4:19 pm

Totally. No question.

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Re: Testing a new ticket system

#5

Post by Joshvi » Fri Jul 12, 2019 6:33 pm

Awesome!
All my friends are nudist because they can't hide weapons. :lol:

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